Cookies Policy

EASTERN CAPE DEPARTMENT OF SPORT, RECREATION, ARTS AND CULTURE

 

Cookie Policy

 

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1 INTRODUCTION

The Eastern Cape Department of Sport, Recreation, Arts and Culture (“the Department”) uses cookies and similar tracking technologies on this website. This Cookie Policy explains what cookies are, the types of cookies the Department uses, why they are used, and how you can manage your cookie preferences. This Policy should be read together with the Department’s Privacy Notice, which explains more broadly how the Department processes personal information in line with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

2 PURPOSE

This Policy sets out how and why the Department uses cookies on this website, and gives you the information you need to make informed choices about your cookie settings.

3 SCOPE

This Policy applies to anyone who visits or uses this website (the “Site”). It does not apply to any third party websites you may reach through links on this Site.

4 WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the Site to recognise your device and remember certain information about your visit, such as your preferences and actions on the Site. Cookies do not, by themselves, identify you personally, but the information they store can be linked to personal information in some cases.

5 TYPES OF COOKIES THE DEPARTMENT USES

  • Strictly Necessary Cookies: Required for the Site to function properly, such as enabling navigation and access to secure areas. Duration: Session / [Insert duration]
  • Performance and Analytics Cookies: Help the Department understand how visitors use the Site, such as which pages are visited most, so the Site can be improved. Duration: [Insert duration]
  • Functionality Cookies: Remember choices you make on the Site, such as language preferences, to provide a more personalised experience. Duration: [Insert duration]
  • Third Party Cookies: Set by third party services embedded on the Site, such as social media plug ins or video players. Duration: [Insert duration]

 

6 WHY THE DEPARTMENT USES COOKIES

The Department uses cookies to:

6.1 ensure the Site functions correctly and securely;

6.2 understand how visitors interact with the Site so it can be improved;

6.3 remember your preferences and settings between visits;

6.4 measure the effectiveness of content and communications published on the Site; and

6.5 support any embedded third party content, such as videos or social media feeds.

7 THIRD PARTY COOKIES

Some cookies on this Site are placed by third party service providers, for example analytics providers or social media platforms whose content is embedded on the Site. The Department does not control these cookies. You should refer to the relevant third party’s own cookie or privacy policy for information on how they use cookies.

8 LEGAL BASIS FOR USING COOKIES

Where required, the Department relies on your consent to place non essential cookies on your device. You will be presented with a cookie banner or notice when you first visit the Site, allowing you to accept or decline non essential cookies. Strictly necessary cookies do not require consent as they are essential for the Site to operate.

9 HOW TO MANAGE OR DISABLE COOKIES

9.1 You can accept or decline non essential cookies through the cookie banner presented when you visit the Site.

9.2 Most web browsers also allow you to control cookies through their settings. You can typically:

9.2.1 view what cookies are stored on your device and delete them individually;

9.2.2 block third party cookies;

9.2.3 block cookies from particular sites; and

9.2.4 block all cookies from being set.

9.3 Please note that if you disable or block certain cookies, some parts of the Site may not function as intended.

9.4 Guidance on managing cookies for common browsers can usually be found in the browser’s help or settings menu (Chrome, Firefox, Safari, Edge).

10 DATA SECURITY

Any personal information collected through cookies is handled in line with the security measures set out in the Department’s Privacy Notice, including access controls, technology controls such as antivirus software and firewalls, and password protection on Departmental systems.

11 CHANGES TO THIS POLICY

This Policy may be reviewed and updated from time to time without prior notice, to take account of new laws, regulations, technologies, or changes to how the Site operates. Any changes will be published on this page.

12 CONTACT THE DEPARTMENT

If you have any questions about this Cookie Policy or how the Department uses cookies, please contact:

Name: Nomatamsanqa Gobozi-Nibe
Title: Information Officer
Address: 5 Eales Street, Wilton Mkwayi Building, Qonce, Eastern Cape, 5600
Email: customercare@ecsrac.gov.za
Telephone: 043 492 0231

13 INFORMATION REGULATOR (SOUTH AFRICA)

If you are not satisfied with how the Department has handled your personal information, you have the right to lodge a complaint with the Information Regulator:

JD House
27 Stiemens Street
Braamfontein
Johannesburg
2001

Website: https://www.inforegulator.org.za/
General Enquiries: enquiries@inforegulator.org.za
Complaints: PAIAComplaints@inforegulator.org.za / POPIAComplaints@inforegulator.org.za

14 VERSION CONTROL

Last updated: [Insert Date]